Policy for Personal Data and Cookies

Processing of personal data

Below, you can read about your rights and the data we collect about you when you use our website.

Why do we collect and process personal data?

We generally collect and process your personal data to enter into agreements and fulfil contracts with you and/or the entity you represent. We also collect and process personal data to comply with our obligations under laws and regulations, such as the Danish Anti-Money Laundering Act (hvidvaskloven).

When you use our website, we also collect personal data to identify you and the entity you represent, both as a customer and a user of the website. Lastly, we use personal data to create visitor statistics and analyse how you use our website to provide you with the best possible experience.

What are your rights?

As a user of our website, you have all the rights granted under the EU General Data Protection Regulation (GDPR) and applicable data protection legislation.

You have:

The right of access (Access)

You have the right of access to the data we process about you and other supplementary information.

The right to rectification (Rectification)

You have the right to have inaccurate personal data about you corrected.

The right to erasure (Erasure)

In certain circumstances, you have the right to have personal data about you erased prior to expiry of our general retention period.

The right to restrict processing

In certain circumstances, you have the right to have the processing of your personal data restricted.

The right to object (Objection)

In certain circumstances, you have the right to object to our otherwise lawful processing of your personal data.

The right to data portability

In certain circumstances, you have the right to receive a copy of your personal data or have the data transferred directly from us to another data controller.

The right to withdraw consent

If our processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. You can do so by contacting us using the contact details below. Withdrawing your consent will not affect the lawfulness of our processing of your personal data based on your previous consent up until the time of withdrawal. If you withdraw your consent, your withdrawal will only take effect from that point in time.

If you wish to exercise any of the above rights, please send an email to persondata@kommunekredit.dk.

What information do we collect when you visit our website?

In most cases, we collect and process a range of information – including personal data – which is generated automatically when you use our website. This includes:

The type of internet browser you use
Your IP address
The time and date of your visit to the website
Your geographical location
The websites you visited before our website
The websites you click through to from our website

What information do we collect and process when you create a user profile or subscribe to a newsletter?

Sometimes, we need to collect and process additional personal data beyond what is generated automatically when you visit our website. This applies, for example, if you want to subscribe to one of our newsletters, log into our customer portal or contact us through our website. The information we collect includes:

Your name
Your email address
Company name
Central Business Register (CVR) No. (for business users only)

If you have a user profile that you have not used for more than one year, we will delete the personal data you provided when creating the profile. In that case, you will need to create a new user profile if needed.

If you no longer wish to subscribe to a newsletter that you previously signed up for, you can unsubscribe using the link at the bottom of the newsletter.

Specific information for business users

If you indicate that you are associated with a business user when creating a user profile on our website, you also agree that a superuser/administrator at your workplace can transfer your profile to another user, for example, if you change jobs.

Questions?

You are always welcome to write to us at persondata@kommunekredit.dk to learn more about your rights.

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Cookie policy

KommuneKredit aims to offer a website that is relevant to you. Therefore, we use cookies to collect information about how you and other visitors use our website. Our cookie policy informs you about how we use cookies and how we use your data to enable you to decide whether to accept or reject our cookies.

What are cookies?

A cookie is a small text file that is stored on your computer or other IT equipment when you visit our website. The cookie contains various types of information about how you use our website – not about who you are.

What do we use cookies for?

We collect data via cookies to get an overview of how you use our website to be able optimise it and provide you with the best possible experience.

See what cookies we use and how long we store them

If you want to know what cookies are used on our website and how long we store them, you can click the 'Cookie Settings' link at the bottom of our website.

Through the 'Details' tab, you will find an updated overview. If you click an individual cookie, you can see its lifespan. The duration for which a particular cookie is stored on your devices and browsers varies. When the lifespan of the cookie expires, it is automatically deleted.

How to give your consent to cookies

When using our website, you agree to our use of cookies in accordance with our cookie policy.

The first time you visit our website, we set the cookies necessary for you to use the website. These are the essential cookies that cannot be disabled.

If you accept other cookies – functional cookies and/or statistical cookies – we will set them according to your selections.

How to reject or delete cookies

If you wish to withdraw your consent to our cookies, you need to change the settings in your browser. When you delete or disable cookies, you delete or disable all our cookies. Be aware that deleting/disabling cookies may have the consequence that certain services and features are not available to you as they require cookies to function.

You can follow these links if you need help deleting cookies from your devices or browsers:

Contact us if you have questions

You are always welcome to contact us if you have questions about how we use your data. Contact us at persondata@kommunekredit.dk to learn more.